Privacy Policy

Privacy Policy

Introduction

Welcome to https://pet-sitting-and-dog-walking.lowcountrybusiness.net! We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and disclosure of data in alignment with international and local privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union, Brazil’s Lei Geral de Proteção de Dados (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act, Utah’s Privacy Act, Connecticut’s Consumer Data Protection Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our website (https://pet-sitting-and-dog-walking.lowcountrybusiness.net), mobile applications, online services, and products offered by Pet Sitting and Dog Walking, also known as ‘the Company’ or ‘we’. Please note that this Privacy Policy does not extend to third-party platforms, applications, or services accessible through links on our site, which have their own privacy policies governing data collection and use.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our websites linked to this Privacy Policy.
  3. Engage with communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal information:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Data needed for processing payments, including credit/debit card details.
  3. Financial Information: Financial records related to transactions conducted on our platform.
  4. Purchase Information: Details of products or services you’ve purchased from us.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, used for tracking and analytics.
  6. Location Data: Geographic coordinates collected when you interact with our location-based services.
  7. Feedback: Comments, reviews, and responses provided by users to enhance our services.
  8. Social Media Information: Data obtained from social media platforms when users choose to connect their accounts with us.
  9. Product Information: Any information you provide about your preferences or interests in products we offer.

We gather this data through direct user input, interactions with our platform, and the use of automated technologies, including cookies. Additionally, third parties may share personal data with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance user experience and provide valuable analytics. Cookies are categorized as:

  1. Strictly Necessary: Essential for navigating our website and utilizing its core features.
  2. Preference: Store user preferences to personalize content.
  3. Analytics: Collect data on how users interact with our site, helping us improve performance.

Users can manage non-essential cookies through our Cookie Manager, providing control over their cookie settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes are met, we securely delete or anonymize the data to protect user privacy.

Security Measures

The Company has implemented robust organizational safeguards and security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communication channels and secure third-party processing partnerships.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact our privacy team, and we will take immediate action to rectify the issue.

Your Rights

Depending on your jurisdiction, you are entitled to various rights regarding your personal data:

  • Access and rectification
  • Erasure or right to be forgotten
  • Restriction of processing
  • Data portability
  • Right to object to processing
  • Non-discrimination
  • The right to file appeals or complaints with relevant supervisory authorities
  • Withdrawal of consent

To exercise any of these rights, please reach out to our privacy team at your earliest convenience.

Changes to Policy

The Company reserves the right to update and modify this Privacy Policy at any time. Any significant changes will be posted on our website, ensuring transparency in our data handling practices.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us: